Log In To Your Account

  • Username
  • Your username is usually the 12 digit number printed at the bottom of your card
  • Date Of Birth
  • 1st,2nd & 5th digit of passcode
Forgot passcode?

Welcome to
my Travel Cash Card portal

where you can manage your cards, view your card balances, view recent transactions and report lost or stolen cards.

You can also manage your card via SMS text message, or via the telephone.

To contact us by phone call 0845 8676496 or +44 20 33550134 from outside the UK. (Phone lines open 24/7. Charges apply)

To use the SMS text service send your texts from your registered mobile phone to +44 7786 200690. Send CARD BAL to check your balance, CARD TRX to check recent transactions, CARD STOP LOST to report the card lost or CARD STOP STOLEN to report the card stolen. (Charges apply)